Non-Discrimination Policy

Western Maryland Health System (WMHS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity.

WMHS does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation, or gender identity. WMHS values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students, and others.

WMHS Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats,
  other formats)

WMHS Provides free language services to people whose primary language is not English such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact the Hospital Operator at 240-964-7000.

If you believe that WMHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity, you can file a grievance with:

WMHS Corporate Compliance Officer
12400 Willowbrook Road
Cumberland, MD 21502
240-964-8105

You can file a grievance in person, over the phone, by mail, fax, or by completing this form. If you need help filing a grievance, the WMHS Corporate Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-868-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Amharic

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-240-964-7000

Arabic

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 240-964-7000

Chinese

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-240-964-7000

Farsi

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-240-964-7000

French

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-240-964-7000

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-240-964-7000

Hindi

ध्यान दें: आप हिंदी बोलते हैं, तो भाषा सहायता सेवाओं के पूरक हैं। कॉल 1-240-964-7000

Ibo/Yoruba

Ige nti: O buru na asu Ibo asusu, enyemaka diri gi site na call 1-240-964-7000

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-240-964-7000

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-240-964-7000

Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-240-964-7000

Tagalog

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-240-964-7000

Urdu

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-240-964-7000.

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-240-964-7000